Features
Use NHS Notify to send:
You can send messages in bulk or individually.
Access NHS Notify
Send messages based on your needs
Send messages to groups of recipients without their contact details
You only need a person’s NHS number to send them messages. Learn how to tell us who you want to message.
Create specific cohorts of recipients by using Cohorting as a Service (opens in a new tab).
Write your messages
Create reusable templates for the message channels you want to use.
Once you’ve created a template you can:
Plan how your messages will be sent
Routing plans allow you to send messages to audiences more effectively and sometimes at lower costs.
You can set up routing plans to:
- use certain templates for specific audiences
- message a recipient with each channel in a specific order
- set up fallbacks for messages that fail
- stop sending messages after a channel is successful
Prevent sending people unnecessary messages
NHS Notify uses the Personal Demographics Service (opens in a new tab) to automatically prevent you from messaging recipients you cannot message.
Reach people with additional needs
You can use NHS Notify to:
See how your messages perform
Track how many messages you’ve sent and find out which ones are not being delivered.
Automatic sending
To send messages automatically, you’ll need a developer to integrate with the NHS Notify API.
Read our API documentation (opens in a new tab).
Keep your data secure
Learn more about NHS Notify’s security features.
Get support when you need it
NHS Notify is available 24 hours a day, 365 days a year and supported from 8am to 6pm, Monday to Friday excluding bank holidays.