Support

NHS Notify is a silver service and is available 24 hours a day, 365 days a year.

If you’re using NHS Notify and need help, submit a case with Service Now.

If you have any general questions about NHS Notify, send an email to england.nhsnotify@nhs.net.

Office hours

We can only respond to you during office hours. Our office hours are 8am to 6pm, Monday to Friday, excluding bank holidays.

Support outside of office hours

NHSE National IT Service Desk

Phone: 0300 303 5035

Email: ssd.nationalservicedesk@nhs.net