New and upcoming features
This page shows the latest updates to NHS Notify and what we plan to work on next.
This information is a guide. It does not cover everything we do and some things may change.
You can contact us if you:
- have questions about our latest features and upcoming plans
- want to get involved in user research
- have suggestions for new features
Latest features and updates
- Eligible national programmes can send text message notifications to prompt recipients to read their messages in the NHS App
- Users can create and manage their own message templates
- Multiple users can access the same service account so teams can manage work at the same time
- Users can provide alternative contact details in approved circumstances
- Users have more choice for message plan fallback timings (1 to 72 hours), giving more flexibility to match message urgency
What we’re working on now
- Improving the speed of onboarding new users and providing clearer updates
- Increasing capacity and reliability of letter printing by adding new print suppliers
- Allowing users to manage their own message plans from a list of standard options
- Improving letter template editing and proofing capabilities within the web interface
- Alpha testing how secondary care providers can send message content from letters as digital messages using the NHS App
What we’ll do later
- Introduce 2-way messaging between patients and clinicians through the NHS App
- Categorise messages by type to help identify types of messages sent and to report outcomes of different types of messages
- Enable users to send email notifications for recipients who have not read their messages in the NHS App
- Develop a more effective approach to reasonable and written language adjustments by using NHS patient flags and data from Patient Data Manager
- Introduce 2-way messaging between senders and recipients using text messages