Memorandum of understanding: your agreement to use NHS Notify
To use NHS Notify, you must agree to the terms in this memorandum of understanding and the payment terms.
We’ll send you the memorandum of understanding to sign digitally during onboarding. You must sign this before you can go live with NHS Notify.
The memorandum of understanding (blank version) is available online for you to read beforehand.
About the memorandum of understanding
The memorandum of understanding is a written agreement between your service and NHS England. It sets out the terms for your use of NHS Notify.
The agreement is not a legally binding contract. It is a clear statement that both parties agree to follow the terms.
The agreement covers:
- how NHS England will make NHS Notify available to you
- your responsibility to comply with our acceptable use policies
- how you agree to pay for the service
- how you’re responsible for any organisations you connect to NHS Notify
- how either party can end the agreement with 30 days of notice