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NEWS NHS announces move to digital-first messaging. Send messages with the NHS App first using NHS Notify.
  1. Home
Back to   Home
  • Writing a message
  • Create and submit a template
  • Formatting
  • Links and URLs
  • Personalisation
  • Upload a letter
  • Accessible formats
  • Letters in other languages
  • Sending a message
  • Tell recipients who your messages are from
  • Delivery times
  • Tell us who you want to message
  • Routing plans
  • Recipients you cannot message
  • Message, channel and supplier status
  • NHS App for messages: new NHS digital-first strategy
  • Going live
  • Approve your messages before we send them
  • Complete your testing

Using NHS Notify

This guidance is to help teams understand how to use NHS Notify.

Writing a message

  • Create and submit a template
  • Upload a letter
  • Formatting
  • Links and URLs
  • Personalisation
  • Accessible formats
  • Letters in other languages

Sending a message

  • Tell recipients who your messages are from
  • Delivery times
  • Tell us who you want to message
  • Routing plans
  • Recipients you cannot message
  • Message, channel and supplier status
  • NHS App for messages: new NHS digital-first strategy

Going live

  • Approve your messages before we send them
  • Complete your testing

Support links

  • Accessibility statement
  • Acceptable use policy
  • Cookies
  • Privacy
  • Sitemap
  • Terms and conditions

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