Using NHS Notify

This guidance is to help teams understand how to use NHS Notify.

By use case

• Campaigns
• Event based messaging
• Direct messaging

Accessing NHS Notify

• API
• MESH

Writing a message

• NHS App message templates
• Email templates
• Text message templates
• Letter templates
• Accessible formats
• Letters in other languages
• Personalisation

Sending a message

• Tell recipients who your messages are from
• Delivery times
• Tell us who you want to message
• Routing plans
• Recipients you cannot message
• Approve your messages before we send them
• Message, channel and supplier status