Using NHS Notify

This guidance is to help teams understand how to use NHS Notify.

By use case

• Campaigns
• Event based messaging
• Direct messaging

Accessing NHS Notify

• API
• MESH

Writing a message

• Create and submit a template
• Upload a letter
• Formatting
• Links and URLs
• Personalisation
• Accessible formats
• Letters in other languages

Sending a message

• Tell recipients who your messages are from
• Delivery times
• Tell us who you want to message
• Routing plans
• Recipients you cannot message
• Message, channel and supplier status
• NHS App for messages: new NHS digital-first strategy

Going live

• Approve your messages before we send them
• Complete your testing