Overview - Formatting

NHS Notify uses Markdown to format message content in NHS App message and email templates.

This guidance explains how to use Markdown to format NHS App message and email templates. You can also read formatting instructions while you’re editing a template:

1. Go to the Templates page.
2. Choose an existing template or select Create template.
3. Formatting guidance will be available to the right of your template.

Formatting letters

You do not need to use Markdown to format letter templates.

To format a letter template:

1. Download a blank Word letter template.
2. Add your formatting.
3. Upload your letter.

Formats supported by message channels

Message channel	Format
NHS App Letter	Bold text
NHS App Email Letter	Bullet points
NHS App Email Letter	Numbered lists
NHS App Email Letter	Headings
NHS App Email Letter	Paragraphs
NHS App Email	Line breaks
Email	Horizontal lines