Writing a message

Create and submit a template

To send an NHS App message, email, text message or letter with NHS Notify, you need to add a message template.

Templates let you send the same thing to lots of people without writing a new message each time.

You can:

  • create new templates
  • add formatting, links and personalisation
  • copy an existing template
  • save a template as a draft and edit it later
  • submit your final templates to NHS Notify to set up the messages you want to send

Before you start

You can only create and submit templates when you’re accepted to onboard with NHS Notify and have access to our integration environment.

You can sign in with your Care Identity. We’ll support you to set this up.